Frequently Asked Questions

Families Frequently Asked Questions

Who’s name should I use to enroll?

Your name is great

Why is there a fee?

The nominal fee helps us to upkeep and grow the businesses that support you and your family. The discounts and savings received should more than cover the annual fee.

Is the fee monthly?

Yes

Do I need to enroll each member of my family?

How do I become a member?

Download the app from the Apple or Google Play Store.

Why should we join the Autism Travel Club?

Find nearby Autism Ready travel destinations, hotels, restaurants and attractions! Receive discounts and special offers at participating trained and aware businesses.

When going to an ATC Autism Ready participating business, open the Autism Traveler app, use the check-in function to check-in at the business then show the check-in and app to the employee who is helping you.

How do we get this program in our community?

Click here to learn more and apply to be an Autism Travel Club Ambassador Affiliate and bring the program to your community.

I’m having troubles with logging into my account?

First, try changing your password. If that does not work, contact us at [email protected].

How do I get help if I need it?

Email us at [email protected]

Businesses Frequently Asked Questions

How do we join?

Click this link to learn more.

Why is this important?

The vast majority of families living with autism do not travel and rarely enjoy activities outside of the home. The Autism Travel Club provides autism readiness training for hospitality organizations, corporations, and essential workers, creating safe, supportive environments where your employees can provide exceptional service and memorable experiences. Autism families are a loyal and growing population. If they have a successful encounter at your business, you can rest assured they will tell their friends, creating economic opportunity for you.

What is included in enrollment?

National and International promotion and recognition of your participation in the Autism Travel Club program.

Listing on the Autism Traveler mobile app & online directory of autism ready businesses with outbound link to your website
Awareness stickers for doors
Online badges for websites and social media
Easy access to training for all employees with online learning modules
Easily Track the progress of your employees training
Check-In stats and Reviews from Autism families visiting your business
The ability to state you are Autism Ready on your Google Listing

What is the duration of the subscription?

The subscription is for 1-year.

How many employees/seats are included?

Up to 300

What is the process to enroll?

Once the subscription transaction is complete, you will complete a form that provides us and our member families with information that will create the listing in app and the online directory (Note: this is also where you determine your discount or service to our members). It looks like this:

Once submitted, you will be given access to your Business Dashboard (see image below), where you can invite employees with the link to the module, track their progress and update your in-app and online listing.

Once employees click on the link you share with them to take the training, they will need to create an account in order to access the module. The screen looks like this:

How do I log in?

Please go to https://autismtravel.club/become-autism-ready/ and click on Login

How can I my employees take the training?

After logging into your dashboard you can access your employee invitation link here:
https://autismtravel.club/employees-enrollment/

How can I see which employees to the training?

After logging into your dashboard you can access your employee training reports here:
https://autismtravel.club/employees-reports

Frequently Asked Questions

Families Frequently Asked Questions

Businesses Frequently Asked Questions

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